The Department of Employment and Labour invites suitably qualified South African citizens to apply for thirty-five (35) Administration Officer vacancies as advertised in DPSA Circular 2 of 2026. These posts fall under the Unemployment Insurance Fund (UIF) and are intended to strengthen administrative capacity, claims processing, and operational efficiency at various Labour Centres in the North West Province.

This opportunity is ideal for candidates with qualifications and experience in administration, public management, finance, operations, or insurance-related environments who are seeking stable employment in the public service. The positions offer a competitive salary, structured career progression, and the opportunity to contribute directly to improving unemployment insurance services for the public.

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Overview of Administration Officer Vacancies

The Department of Employment and Labour is recruiting Administration Officers under the following categories:

Senior Administration Officer: UIF Claims Processor (19 Posts)
Senior Administration Officer: UIF Operations (16 Posts)

All positions are advertised in DPSA Circular 2 of 2026 and form part of the public service establishment. Applicants are required to meet the minimum qualification and experience requirements and to follow the official application instructions carefully.



Senior Administration Officer: UIF Claims Processor (X19 Posts)
Salary Information

The successful candidates will receive a salary of R397 116 per annum, excluding benefits. The salary is structured according to public service regulations and includes standard government benefits such as pension contributions, annual leave, and medical benefits in line with applicable policies.



Centres and Reference Numbers

The UIF Claims Processor posts are available at the following Labour Centres:

Christiana Labour Centre โ€“ Reference No: HR4/4/12/01 (3 Posts)
Klerksdorp Labour Centre โ€“ Reference No: HR4/4/12/02 (1 Post)
Lichtenburg Labour Centre โ€“ Reference No: HR4/4/12/03 (3 Posts)
Mogwase Labour Centre โ€“ Reference No: HR4/4/12/04 (3 Posts)
Potchefstroom Labour Centre โ€“ Reference No: HR4/4/12/05 (2 Posts)
Rustenburg Labour Centre โ€“ Reference No: HR4/4/12/06 (1 Post)
Taung Labour Centre โ€“ Reference No: HR4/4/12/07 (3 Posts)
Vryburg Labour Centre โ€“ Reference No: HR4/4/12/08 (3 Posts)

Applicants must apply for one centre only and must clearly indicate the correct reference number on their application.



Requirements

Applicants must be in possession of an undergraduate qualification at NQF Level 6, recognised by SAQA, in one of the following fields:

Operations Management
Public Management or Public Administration
Business Administration or Business Management
Administrative Management
Management
Financial Accounting
Finance

In addition to the qualification, applicants must have a minimum of two (2) years functional experience in a client services environment, claims processing environment, operations environment, or insurance-related environment.



Knowledge and Skills Requirements

Applicants must demonstrate sound knowledge of the following:

Unemployment Insurance Act (UIA)
Unemployment Insurance Contributions Act (UICA)
Department of Employment and Labour and UIF policies and procedures
Operations systems and workflow processes
Batho Pele Principles
Protection of Personal Information Act (POPIA)

The following skills are essential for this role:

Interpersonal and communication skills
Verbal and written communication ability
Computer literacy
Problem-solving and analytical skills
Planning, organising, and time management skills



Duties and Responsibilities

The Senior Administration Officer: UIF Claims Processor will be responsible for delivering unemployment insurance services through direct interaction with clients. This includes providing accurate information on UIF benefits, processing claims, and ensuring that applications are handled in line with legislative requirements.

Key duties include administering UIF claims and processing services, conducting quality assurance on applications, performing follow-ups on outstanding or incomplete claims, and ensuring compliance with UIF policies and procedures. The role also involves supervising resources within the section, including human resources, financial resources, and equipment or assets.

A strong focus on accuracy, confidentiality, ethical conduct, and service delivery is essential for success in this position.



Senior Administration Officer: UIF Operations (X16 Posts)

The Department of Employment and Labour is also recruiting sixteen (16) Senior Administration Officers for UIF Operations. These posts are aimed at supporting the effective functioning of UIF operations and improving service delivery at Labour Centres.
Role Overview

Senior Administration Officers in UIF Operations are responsible for coordinating administrative processes, supporting operational activities, and ensuring compliance with departmental policies and procedures. The role contributes to improved efficiency, turnaround times, and service quality within UIF offices.
Requirements and Duties

The requirements for the UIF Operations posts are aligned with those of the UIF Claims Processor positions, including an NQF Level 6 qualification and relevant functional experience. Detailed duties, placement details, and reference numbers are provided in DPSA Circular 2 of 2026.

Read more to view full UIF Operations post details in the official vacancy circular.



How to Apply for Administration Officer Posts

Applications must be submitted to the following address:

Chief Director: Provincial Operations
Private Bag X2040
Mmabatho
2735

Hand-delivered applications may be submitted at:
Provident House, University Drive, Mmabatho

Applications may also be submitted via email to the relevant Labour Centre:

Christiana Labour Centre: Jobs-NW9@labour.gov.za
Klerksdorp Labour Centre: Jobs-NW011@labour.gov.za
Lichtenburg Labour Centre: Jobs-NW013@labour.gov.za
Mogwase Labour Centre: Jobs-NW014@labour.gov.za
Potchefstroom Labour Centre: Jobs-NW015@labour.gov.za
Rustenburg Labour Centre: Jobs-NW012@labour.gov.za
Taung Labour Centre: Jobs-NW7@labour.gov.za
Vryburg Labour Centre: Jobs-NW8@labour.gov.za

Applicants must ensure that all required documents are attached and that the correct reference number is clearly indicated.



Enquiries

For further information regarding these posts, applicants may contact the following officials:

Mr P Motlhabane โ€“ Christiana Labour Centre โ€“ 082 909 4142
Mr T Tegele โ€“ Klerksdorp Labour Centre โ€“ 082 523 9489
Ms N Mathule โ€“ Lichtenburg Labour Centre โ€“ 066 486 5064
Mr BT Molefe โ€“ Mogwase Labour Centre โ€“ 082 908 1983
Mr D Moshodi โ€“ Potchefstroom Labour Centre โ€“ 082 499 9382
Ms BC Dirane โ€“ Rustenburg Labour Centre โ€“ 072 880 7919
Mr T Lucas โ€“ Taung Labour Centre โ€“ 082 485 9486
Mr P Mochwining โ€“ Vryburg Labour Centre โ€“ 082 908 1986



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Download DPSA Circular 2 of 2026

Applicants are strongly advised to download and read DPSA Vacancy Circular 2 of 2026 for full vacancy details, official requirements, and closing dates before submitting an application.



Final Notes

Applications must be submitted before the closing date stated in the official DPSA circular. Late or incomplete applications may not be considered, and only shortlisted candidates will be contacted.

This recruitment drive offers a valuable opportunity to join the Department of Employment and Labour and contribute to the effective delivery of unemployment insurance services across South Africa.

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