Dis-Chem Pharmacies is recruiting for its Security Controller Talent Pool in KwaZulu-Natal (KZN). This is a permanent, full-time opportunity based in Durban for an experienced security professional who can supervise on-site security operations, support loss prevention and respond effectively to security incidents.
The role is focused on on-site security control and operational coordination, while CCTV surveillance is monitored off-site.
Job Details
Company: Dis-Chem Pharmacies Position: Security Controller – Talent Pool Location: Durban, KwaZulu-Natal Employment Type: Permanent Work Type: Full Time Industry: Retail / Pharmacy / Security
About the Security Controller Position
The Security Controller will be responsible for supervising security operations at the site and ensuring that security procedures are properly implemented.
The successful candidate will play an important role in loss prevention, incident response, access control, high-risk stock protection and security reporting.
The position requires an experienced security professional who understands the retail environment and can work effectively with store management, security personnel and other stakeholders.
CCTV monitoring is conducted off-site, meaning this position focuses primarily on on-site response, coordination and operational control.
Minimum Requirements
Applicants must meet the essential requirements for the position.
Essential Requirements
Grade 12 / Matric
PSIRA Grade B or Grade A accreditation
Must be PSIRA registered
At least 2 years’ retail security experience
Experience working in a shopping mall environment
Experience with CCTV monitoring and incident reporting
Knowledge of access control and loss prevention
Experience with client liaison
Experience with daily operational reporting
Experience using digital security systems
Knowledge of electronic incident reporting systems
Experience with dashboards and case-tracking systems
Knowledge of POPIA, particularly when handling CCTV footage and personal information
Ability to prepare written statements and handle evidence
Courtroom readiness, including statement writing and evidence handling
Advantageous Requirements
The following qualifications, knowledge and experience may be advantageous:
Basic First Aid certification
Knowledge of the Occupational Health and Safety Act
Operational computer proficiency
Experience using email and reporting systems
Experience with digital incident-management platforms
Sound knowledge of security technology
Experience operating Hikvision security systems
Key Responsibilities
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The Security Controller will be responsible for a range of security and loss-prevention duties.
1. Supervise Security Operations
The successful candidate will supervise on-site security operations and ensure that security personnel perform their duties according to company requirements.
This may include monitoring security activities, coordinating responses and ensuring that established procedures are followed.
2. Loss Prevention
The Security Controller will assist with preventing losses and protecting company assets.
Responsibilities may include identifying security risks, responding to incidents and ensuring appropriate loss-prevention procedures are implemented.
3. High-Risk Stock Protection
The role involves overseeing security measures relating to high-risk stock.
The successful candidate must be able to identify potential risks and ensure that appropriate controls are maintained.
4. Incident Response
The Security Controller must be able to respond to security incidents in real time.
This includes coordinating an appropriate response, documenting incidents and ensuring that relevant information is escalated to management.
5. CCTV and Security Systems
Although CCTV surveillance is monitored off-site, the Security Controller must understand CCTV-related procedures and be able to respond to information received from security monitoring teams.
Knowledge of Hikvision security systems is advantageous.
6. Access Control
The successful candidate will assist with maintaining effective access-control procedures.
This may involve monitoring access points, identifying irregularities and ensuring that authorised access procedures are followed.
7. Incident Reporting
Accurate reporting is an important part of the position.
The Security Controller may be required to:
Record security incidents.
Complete electronic reports.
Maintain case information.
Prepare written statements.
Escalate serious incidents.
Maintain accurate operational records.
Assist with investigations.
8. Evidence Handling
The successful candidate should understand appropriate evidence-handling procedures.
This is particularly important when incidents may result in investigations, disciplinary proceedings or court proceedings.
9. Client Liaison
The Security Controller may communicate with store management, security personnel and other relevant stakeholders.
Good communication and professional interpersonal skills are therefore important.
Skills and Competencies
Candidates should demonstrate:
Strong communication skills
Good observation skills
Attention to detail
Sound security knowledge
Incident-management skills
Loss-prevention knowledge
Good report-writing ability
Professional conduct
Problem-solving skills
Ability to work under pressure
Ability to make appropriate decisions during incidents
Computer literacy
Ability to work with digital security systems
Ability to work independently and as part of a team
Who Should Apply?
This opportunity is particularly suitable for experienced security professionals in KwaZulu-Natal who meet the required PSIRA and retail-security requirements.
You should consider applying if you:
Have Grade 12 / Matric.
Hold a valid PSIRA Grade B or Grade A accreditation.
Are PSIRA registered.
Have at least 2 years of retail security experience.
Have experience working in a shopping mall environment.
Understand loss prevention and access control.
Have experience with CCTV-related security operations.
Can prepare professional incident reports and statements.
Understand evidence handling.
Are comfortable working with digital security systems.
Have good communication and client-liaison skills.
Candidates who have First Aid certification, OHS knowledge and Hikvision experience may have an additional advantage.
How to Apply
Interested and suitably qualified candidates should apply through the official application process for the Dis-Chem Security Controller vacancy.
When applying, make sure that your CV clearly demonstrates your relevant security experience.
Your CV should highlight:
Grade 12 / Matric
PSIRA Grade
PSIRA registration
Retail security experience
Shopping mall security experience
CCTV experience
Loss-prevention experience
Access-control experience
Incident reporting
Digital security systems
Relevant certificates
Employment history
Prepare Your Application Carefully
Before submitting your application:
1. Check that you meet the essential requirements.
2. Make sure your PSIRA information is accurate and current.
3. Clearly state your retail security experience on your CV.
4. Include your relevant security systems experience.
5. Mention your experience with incident reporting and evidence handling.
6. Upload an updated CV and any supporting documents requested.
7. Review your information before submitting the application.
8. Keep a record of the position you applied for.
Important Information
This is a Talent Pool opportunity. Being added to a talent pool does not necessarily mean that an applicant will be immediately appointed to a specific position.
Candidates should ensure that the information submitted in their application is accurate and that they meet the stated minimum requirements.
Applicants should also be cautious of individuals requesting money in exchange for recruitment, interviews or employment.
Never pay someone to guarantee you a Dis-Chem job.
Final Opportunity
If you are an experienced security professional looking for a Security Controller position in Durban, KwaZulu-Natal, and you meet the Grade A/B PSIRA, retail security and experience requirements, this opportunity may be suitable for you.
APPLY FOR THE DIS-CHEM SECURITY CONTROLLER POSITION
Use the application link above to access the vacancy and follow the instructions to submit your application.
Disclaimer: Vacancy availability, recruitment requirements and application procedures may change. Applicants should verify the current vacancy details and submit their application through the appropriate recruitment channel. Meeting the minimum requirements does not guarantee employment or selection.
