Snr Clerk: Meter Management: WASA20903

Job Purpose

Assist and support the Water & Sanitation Department by executing administrative and clerical obligations in a senior clerical capacity.

Minimum Requirements

• NQF4 or Matric and Computer Literate
• NQF5 or Customer Care Certificate
• 2 Years’ experience in a similar environment

Core Responsibilities

• Receive and capture consumer complaints on a management system
• Ensure the integrity and effective administration of the department’s delivery processes
• Update and circulate by-laws, tariffs, policies, and relevant regulations through a filing system
• Take accountability for the delivery of contracted work output within agreed parameters of SOPs, quality standards, and service targets
• Plan and organise own work tasks and routine within the area of work
• Ensure that completed work adheres to governance and legislative requirements
• Adhere to all Batho Pele principles
• Continuously assess own performance, seek timely feedback on contracted outputs, and request training where appropriate
• Integrate new knowledge attained through formal and informal learning opportunities and apply it in the execution of your role

Enquiries

If you have any questions, please contact us at Tel: 0860 54 3000.

Important Notes

• The successful candidate who does not have the MFMA minimum competency requirements will be required to obtain them within 18 months of appointment, as per the National Treasury Requirement.
• Applications will not be considered if the necessary copies of the required qualifications, identity documents, driver’s license (if applicable), and current professional registration (if applicable) are not attached to the application/CV.
• Candidates may be requested to submit proof of the NQF level applicable to their qualifications.
• If candidates do not hear about the outcome of their application within six weeks of the closing date, it should be regarded as unsuccessful.

The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint, or appoint laterally.

How to Apply

Apply here