Shop Assistant / Cashier – Clicks Montagu Village

Position Summary

Job Title: Shop Assistant / Cashier
Company: Clicks Group
Location: Western Cape
Contract Type: Permanent
Industry: Wholesale & Retail Trade
Job Category: Other: FMCG, Retail, Wholesale and Supply Chain
Listing Reference: click_027698
EE Position: Yes
Status: Online
Apply by: 29 October 2026

Company Overview

At Clicks Group, we aim to deliver service excellence through efficient customer service, point of sale (POS) operational activities, and effective merchandising in store that contributes to a positive customer experience.

Job Objectives

• Efficiently execute all operational activities at the point of sale in a timely and effective manner.
• Maintain high levels of accuracy when scanning merchandise and collecting payment, including actioning clubcard rewards.
• Ensure safe handling of cash at all times.
• Proactively promote Clicks’ clubcard and enroll new members to achieve participation targets.
• Inform customers about promotions to positively impact sales and ensure a slogan of ‘feel good and pay less’.
• Deliver superior customer service by acting as a brand ambassador, being visible, and offering friendly, professional service.
• Execute and maintain merchandising and general housekeeping duties according to store standards.
• Support the Group’s vision to be the customer’s first choice health and beauty retailer by embodying the company values.
• Maintain updated knowledge on products, ranges, promotions, and events to provide accurate information to customers.

Knowledge and Skills

Knowledge:

• Basic mathematics calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving abilities
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering results and meeting customer expectations

Desirable:

• Working with people
• Persuading and influencing
• Planning and organising
• Coping with pressures and setbacks

Minimum Requirements

Experience:

Desirable: Experience in a customer-facing role within a retail/FMCG store operations environment.

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

How to Apply

Applications close on 29 October 2026. Apply before the closing date to avoid missing this opportunity.