Waitrons/ Barmen

Job Reference Number: MR004

Department

A&G – Ops: Operations

Industry

Hotel/Catering/Hospitality/Leisure

Job Type

Permanent

Positions Available

32

Salary

Market Related

Job Description

Job Purpose

Meropa Casino is seeking a Waiter/Barman to join our Food & Beverage team. The successful candidate will be responsible for preparing and delivering exceptional food and beverage services to our customers within restaurant and banqueting operations, as well as on the casino floor. This role ensures that internal standard operating procedures (SOP) are continuously achieved and professionally executed.

Key Performance Areas

• Prepare mise-en-place, place settings, and any other required checks and preparations for service.
• Set up and break down for functions in line with event requirements and start times (when required).
• Identify issues related to the outlet’s floor appearance and the functioning of equipment and systems.
• Check the cleanliness of own section or station.
• Comply with health, safety, hygiene, and environmental regulations in the outlets.
• Use and store operating equipment in line with specifications and safety regulations.
• Participate in stock takes and resolve or report any anomalies to the required standards.
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures.
• Take guest orders accurately and timeously.
• Place guest orders in the system and explain menu items.
• Make recommendations regarding beverages and menu items.

Job Requirements

Education

Grade 12 preferred (with relevant experience)

Experience

2 years previous experience as a waiter

Skills and Knowledge

• Behavioural:
  • Deep customer and market understanding
  • Responsive to customer feedback
  • Demonstrate end-to-end ownership for resolving customer problems
  • Accountability
  • Continuous improvement
  • Transparency
  • Collaborative and a team player
  • Clear communicator
  • Takes ownership
• Technical:
  • Food & Beverage Product Knowledge
  • Food Service
  • Operating equipment use & care
  • Beverage service
  • Communication skills
  • Upselling skills
  • Basic Computer Literacy
  • Cashiering Services

Equity

Preference will be given to employees from designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy, as well as unit employment equity plans.

How to Apply

Applications close on 20 October 2026. Apply before the closing date to avoid missing this opportunity.