Fidelity Services Group is looking for a highly organised, detail-oriented, and analytical Personal Assistant & Administrator to the Group Credit Manager. This role will be part of our Group Credit team based at our Robertville office.
Key Responsibilities
The successful candidate will be responsible for:
Providing administrative and operational support to the Head of Group Credit.
Conducting credit checks and maintaining accurate records.
Assisting with client contracts, onboarding, and credit administration.
Supporting financial processes, audits, and finance-related requests.
Managing vendor applications, supplier documentation, and procurement requests.
Processing Capex orders and related documentation.
Supporting payroll administration, training requests, and general office administration.
Arranging meetings, preparing agendas, and recording minutes.
Supporting client and stakeholder engagement activities.
Preparing and distributing weekly reports.
Consolidating and analysing forecasts and WODR reports.
Preparing and maintaining executive, credit risk, cashflow, debtor, and other management reports.
Assisting with ad hoc reporting, analysis, forecasting, and collections-related requests.
Coordinating monthly approval and reconciliation processes.
Supporting technology and automation initiatives aimed at improving efficiency and reducing costs.
Ensuring reporting deadlines are met and documentation is maintained accurately.
Minimum Requirements
Diploma or Degree in Finance, Accounting, Business Administration, Credit Management, or a related field.
3–5 years’ experience in a finance, credit control, administration, or reporting environment.
Experience consolidating management reports and working with large datasets.
Exposure to debtor management, credit administration, and financial reporting processes.
Experience supporting senior management or executives will be advantageous.
Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
Proficiency in Microsoft Office Suite.
Experience with SAP, Coupa, or similar ERP systems will be advantageous.
Strong reporting, analytical, and presentation skills.
Competencies
We are looking for someone who demonstrates:
Exceptional attention to detail and numerical accuracy.
Strong organisational and time-management skills.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving ability.
Ability to prioritise multiple tasks and work under pressure.
Ability to work independently and meet strict deadlines.
Professional, proactive, and service-oriented approach.
Ability to maintain confidentiality and exercise discretion.
Strong administration and stakeholder liaison skills.
Why Join Fidelity Services Group?
This role provides an opportunity to work closely with senior leadership within the Group Credit function while gaining exposure to credit management, financial reporting, governance, business intelligence, and process improvement.
We reserve the right not to make an appointment to any advertised position. Preference is given to existing employees at all times; however, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics in the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Please note, if you are not contacted regarding this position within 10 working days from the closing date, consider your application as unsuccessful.
How to Apply
Applications close on 9 Oct 2026. Apply before the closing date to avoid missing this opportunity.
