SBV Services is offering a Cash Processor Contractor opportunity as part of an Unemployed Banking Learnership in Nelspruit. The position is at junior work level, offered on a contract basis for 9 to 12 months, with a market-related salary.
Reference Number: NELCPBL2NOV2026
Key Performance Areas
Receive Cash
Receive deposits and update them on the applicable systems.
Comply with all policies and procedures to eliminate possible risks to the company and customer.
Prepare Cash on the Applicable System
Check containers or bags for damages or interference and report anomalies to the Team Controller.
Acknowledge containers or bags on the applicable system.
Process all deposits in line with agreed bank SLAs and SOPs on the applicable system.
Prepare the workstation accurately for effective and efficient note counting.
Note Sorting
Sort all prepared deposits and notes for FDP or ACDP on the same day and within cut-off times.
Send rejected notes to the Reject Teller together with PCD cards, deposit slips and the stop loss bag for verification and balancing.
Write a board showing the client name, date, denominations, number of bundles and operator name, and show it to the camera.
Balance each deposit.
Report differences to the Team Controller.
Complete the production sheet.
Ensure the technician signs the downtime register when machines break down.
Ensure end-of-day bundles are verified by the Team Controller.
Support daily balancing and reconciliation by the Team Controller.
Reconciliation of ACDP Deposits
Perform reconciliation of all rejected notes to validate the information.
Manually check rejected notes for counterfeit, dye-stained and mutilated notes.
Perform cash transfers to vaults.
Perform end-of-day balancing and reconciliation of all cash received.
Handle transactions, including shortages and surpluses, according to SOPs.
Desktop Deposit Processing
Check containers or bags for damage or tampering and report anomalies to the Team Controller.
Acknowledge containers or bags on the applicable system.
Keep deposits separate per customer at all times.
Ensure deposits are processed on the same day they are received from the customer.
Process and balance all deposits on the applicable system.
Perform end-of-day balancing and reconciliation of all cash received.
Handle transactions, including shortages and surpluses, according to SOPs.
Prepare deposits accurately to enable effective and efficient note counting.
Sachet and Process Coin
Process bulk coin deposits in accordance with SBV policies and procedures.
Sort and process teller coin transfers.
Write a board showing the client name, date, denomination and operator names, and show it to the camera.
Receive and verify money bins, including the seal, denomination and bin register.
Count bags to balance with the bin page and denomination.
Cut bags open to fill the wagon.
Clear machine jams.
Balance money per client or deposit.
Report differences to the Team Controller.
Perform end-of-day balancing and reconciliation.
Bank System Integrated Deposit Processing
Validate transactions linked to system integrations according to bank SLAs.
Inform client services of account numbers that are not linked to the bank system to avoid delays in crediting customers.
Verify deposit account numbers to eliminate losses or incorrect postings.
Escalate system downtime or delayed batches to the Team Controller.
Payroll and Change
Process payroll and change transactions according to the applicable customer SLA.
Report discrepancies to the Team Controller timeously.
Seal floats in drop-safe bags together with float packing slips and place them into trolleys according to client requirements.
Process payroll entries within bank SLA timeframes.
Maintain equipment by reporting defects to the Team Controller.
Obtain bank authorisation before despatching as required by SOPs.
Prepack and Treasury
Assist with the accurate packing and unpacking of bank and ATM cash.
Manage consumables in line with packing requirements.
Confirm that bag and seal numbers are properly recorded.
Manage Equipment
Use equipment according to Standard Operating Procedures and protect company assets.
Clean machines before the shift starts and after the shift ends.
Governance and Organisational Responsibilities
Align with SBV Services’ ISO 9001:2015 Quality Management Standards and ensure departmental processes and the quality management system remain compliant.
Support SBV’s ESG journey by reporting on and managing ESG requirements to support a positive outcome.
Drive departmental values while inspiring confidence, excitement, enthusiasm and commitment towards the mission.
Change Management
Act as a change management architect during periods of change to support business continuity.
Manage the integration of business units into a seamless end-to-end solution for customers.
Communicate and embed new processes and procedures, addressing or escalating concerns to subject matter experts where required.
Facilitate presentations, workshops or forums to ensure consistent and accurate communication across the portfolio.
Minimum Requirements
Applicants must not have previously participated in the National Certificate: Banking.
Grade 12 with Mathematics or Mathematical Literacy.
